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Who Wins With Smart Electricity Meters: The Consumer Or The Utility?

Date Posted: October 25, 2011 09:44 AM
Author: Paul Whytock

National TV in the United Kingdom has been reporting the excessive profits that some electricity providers are making. And just to rub salt in customers’ wounds, some of those utilities are talking about further price increases of 10% this winter.

It’s a timely story. Many of us are starting to feel the winter chill and switching on the heating. So, what about smart metering? Will it help consumers, or is it really just a way that utilities can send out ever-increasing bills more efficiently?

The U.K. is forecast to have a large number of smart meters installed by 2016. Cellular solutions are key in the U.K. due to the general structure of the utilities and grid operators, and cellular machine-to-machine (M2M) devices are the most likely technology option.

The Plan Is Underway

Some suppliers already plan to ship cellular meters next year. As telecoms companies see the business opportunity in the United States mature, telecoms providers in the U.K. are likely to follow suit and make pricing per meter very competitive. These are some of the conclusions in a recent study, “The World Market for Smart Electricity Meters – 2011,” from analysts IMS Research.

The report forecasts that the U.K. and U.S. will experience the largest volumes of cellular meter shipments up to 2016 for clear reasons. In the U.S., telecoms have reduced the cost of data plans for meters significantly to about $1 (or less) per meter, per month. Utilities are beginning to realise that they can cut capital expenditures by more than 40% and reduce operating expenses by using public telecom providers.

Here in the U.K., the Department of Energy and Climate Change (DECC) announced its intention to have smart meters in all homes by 2020, although there are public concerns whether such a rapid introduction is wise and whether it represents a greater risk to consumers in terms of cost.

The U.K. rollout will involve meter replacement in more than 27 million homes, and the start date for implementation is 2012. The statutory watchdog for energy customers in the U.K. has already requested assurances that an accelerated rollout will not lead to reduced consumer protection or opportunities being missed to deliver benefits to consumers. Consumer protection groups are concerned that currently there is no monitoring framework in place.

Government assessments have been carried out to establish if there is a positive business case for national smart metering. These analyses looked at the potential costs and benefits of rolling out smart meters to suppliers, network operators, customers, and Britain as a whole. The latest DECC assessment estimates implementation in the U.K. will cost around £10 billion and that the cost will predictably be passed on to customers via their energy bills.

The DECC has also stated, rather naively, that the cost savings that energy suppliers will see will also be passed on to customers. However, industry observers argue this is an over-simplification.

U.K. consumer groups such as Consumer Focus stipulate there is currently no transparent mechanism in place to limit the financial risk to consumers, nor is there anything to ensure that if costs are added to energy bills that they are fair and proportionate.

The American View

The American Council for an Energy-Efficient Economy reviewed more than 36 different residential smart metering and feedback programmes internationally. This extensive study concluded that to realise potential feedback-induced savings, smart meters must be used in conjunction with in-home (or on-line) displays and well-designed procedures that successfully inform, engage, empower, and motivate people.

There are calls from both the energy industry and consumer groups for a national social marketing campaign to help raise awareness of smart metering and give customers the information and support they need to become more energy efficient. That may sound sensible, but will the utilities buy into the idea?

Can The Technology Do The Job?

According to Sierra Wireless, utilities have a choice of services via 3G networks that include Wideband CDMA (W-CDMA), High-Speed Downlink Packet Access (HSDPA), and Evolution-Data Optimized (EVDO) Revision A.

In CDMA networks, EVDO devices are more widely available than 1x RTT technologies. However, 1x RTT could remain a favoured option for smart metering because it is cheap and because higher data speeds are unnecessary.

So there is no doubt that the communication technology is there and fully capable. Or is it? There are still very important questions that must have unequivocal answers.

Can smart meters guarantee a reliable operating life span of up to 20 years without the need for major overhauls or costly component replacement? Will they use standard operating protocols to ensure compatibility with changing energy supplier equipment? What about consumer data security over wireless networks? Finally, will smart meters be frugal when it comes to their power consumption?

Smart metering is on its way, and so is winter. I wonder which one will make consumers shiver more.

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  • Albert Manfredi
    6 months ago
    Nov 24, 2011

    I have to admit, I don't get most of the hype swirling around the "smart grid." Sure, some aspects, such as remote reading of meters, are obvious. At least, this one advantage is obvious to non-luddites. Others may fret that it takes away the meter-reading job. In the short term, they would be right!

    Other aspects, like displaying instantaneous power usage to homeowners, is just gimmick. Much like the instantaneous displays in hybrid cars. It wears off quickly. Are you going to turn down your stove when trying to boil water? Come now.

    Possibly, maybe, some heavy appliances could be kept off during peak hours, but even that is not totally believable. I wouldn't feel comfortable allowing the clothes washer and drier to do their own thing while I was sound asleep, for example. For many reasons. Other appliances, like HVAC, can take care of their own efficient cycling, without having to become dependent on the standards of a smart power grid to achieve this goal.

    To reduce most other peak loads would require efficient, low cost, non-toxic-waste-producing power storage mechanisms to be developed. How well is that working out?

    Ideally, of course, a smart grid can only work if it benefits BOTH the utility and the consumer. Like lower cost meter reading would, in principle. I'm just skeptical about all the promises and all the hype.

  • David Bastress
    6 months ago
    Nov 02, 2011

    The only way the consumer is going to win is if the cost of a smart meter plus the charges incurred reporting that data over some period of time is less than the cost of having a meter reading person do it. There may be additional savings if the smart meters allows the power utilities to do some peak power shaving but whether that gets passed along may be another question.

    Personally, I don't think telling the average consumer how much power they are using at any given moment "in an effort 'educate' them to be more energy efficent" is really going to change their habits much. Maybe a few will change but not many! It is going to take some real and powerful incentives to change the consumer mantra of "I want what I want when I want it!" that is prevalent these days. Can you say cell phones, text messaging, tweeting, twittering, music and videos anytime and anywhere I want them, instant access to the internet anywhere? Why would electric consumption be any different?

    Right now I know my electric energy consumption pattern and the 'bottom line' of what it costs me each month. What would a smart meter do for me? If I can afford the 'bottom line' now, a smart meter won't change a thing other than there will be one less person with a job ..

  • Don Vollrath
    6 months ago
    Nov 02, 2011

    Who wins? Who else... It is all about the money and always will be.
    All the techno-babble in the world about the smart grid may be correct, but the average consumer and/or corporate user will be the ones who end up paying for it all. The utilities have captive customers and a monopoly to serve them. They are not about to lose money. Radio linked metering is a trade-off between eliminating the meter reader and the cost of long lifetime equipment to take his/her place. It also gives the utility company the means to collect individual kW demand agains rates adjusted several times during the typical 24 hr day. The guise of adding eqipment so that the consumer can instantly monitor energy usage is only an eye opening step. (I can do that now by looking at the rotating disk in the meter.) Until we have an economical means to purchase electricity from the grid at odd hours when it will supposedly be less expensive, and have the equipment to store it for use at a later time when we actually want to use it, our utility bills will always be on the increase with overall demand... Just like it has done for the last 30 years.

    Just for kicks... If/When city dwellers trade in their gas guzzler auto for a plug-in electric and begin recharging at night, what do you suppose will happen to electrical demand... and the $/kWhr price in the middle of the night?

    DonV